Companies increasingly need to reduce the costs of their current financial management operations. To achieve this they require greater autonomy in performing their banking operations. They seek banks that provide a set of online services for their day-to-day financial tasks, enabling them to conduct operations with all the convenience and safety.

It is important for banks to provide a robust solution that meets the needs of their customers. This enables them to obtain a competitive advantage over the competition and at the same time to benefit from lower operating and support costs.

Features

The dWare Corporate platform is a complete solution that includes a wide range of services for the small and large businesses’ segments. The key to the success of the solution lies in its extensibility and adaptability to the realities of each bank and the specificities of each country’s market.

It is a robust, technologically advanced solution that is proven in the market. The platform architecture is prepared for transactional environments capable of processing large volumes of transactions. Its multi-level architecture is scalable horizontally and vertically depending on the evolution of the services and volume of operations.

It is based on Java technologies and complying with stringent criteria of modularity and extensibility. This solution easily adapts to any computing environment and integrates with different backend systems.

Reference architecture

Key features

It is an open and extensible platform, which can easily be integrated with any banking or other feature existing in backend database systems, such as CRM or scoring platforms.

Banking features

• Look up balances and movements, look up account data, statements, global position, loans
• Look up digital documents
• Documentary proof of operations
• Payments of services, payments to the State, and other SIBS, telecommunications, MBNet payments
• National (internal and interbank) transfers
• International transfers
• Transfer batches in standardised files (PS2, MT101, MT103, SEPA)
• Direct debits: look up and processing debit instruction files
• Stock markets - Buying and selling shares and securities, market and price queries
• Cheques - Registration and look up cheque requests, look up of deposited cheques
• Cards – Look up data, look up movements, request new card, request status changes
• TPAs – look up closing transactions of TPAs
• Loans and liabilities
  • Look up loans
  • Look up financial plan
  • Amortization of loan
• Term deposits
  • Opening term deposit
  • Look up term deposits
  • Topping up term deposits

PSD2 support

• Execute payment initiated by a TPP (PIS - Payment Initiation Service)
• Authorize, view and revoke consents (AIS - Account Information Service)
• Authorize, view and revoke Availability of Funds Confirmation
• SCA Authentication for all operations
• MultiAuthorisation support for all operations

Additional features for the customer

• Management of users
• Customization of the service, accounts, security, alerts, language
• Scheduling operations
• Frequent beneficiaries
• Authorization of operations
• Signature of operation pending authorization

Features for the bank

• Management of business contracts
• Management of business groups
• Management of business users and the account handling conditions for each authorized entity (signature groups specific requirements, limits, etc.)
• International business – association with the accounts belonging to other banks of the banking group
• Authorization and verification of operations that require prior BackOffice validation due to their criticality and/or amount
• Control of scheduled operations
• Look up of customer operations
• Configuration of different multi-factor authentication mechanisms
• Setting limits for execution of operations
• "4 eyes" Validation support
• Integration with CRM tools

Security

dWare Corporate has internal security and authentication mechanisms, such as the matrix cards management module or SMS tokens. The modular architecture of the solution also allows the authentication processes to be fully external to the solution, integrating with other third-party solutions such as solutions of RSA, Vasco, Citizen’s card (Portugal and Spain).

Security mechanisms available on the platform:

• Multi-factor authentication
• One Time Password: SMS token, Matrix card, integration with third-party solutions
• Notifications and alerts by SMS
• RBAC access (Role Based Access Control) for customers according to profiles and authorizations contracted with the bank
• RHBAC (Hierarchical Role Based Access Control) - mapping for the hierarchy of the structure of the bank
• Control of duplicate operations

Cross-cutting features

• Multi-channel: web desktop, mobile, SMS, IVR, ATM
• Multi-language
• Multi-currency
• Operations validation and approval workflow
• Multi-level and modular architecture allows integration of new features
• Webservices export interface for making the feature available to third-party applications
• Scalability
• Security
• Market proven
• No down-time: available 24x7, automatic scheduling support for operations in the event of unavailability of backend systems
• Operations scheduling engine
• Alarmistic and integration with monitoring platforms
• Auditing